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Business Process Controls management -DSS06 (COBIT2019)

Parent Framework: COBIT 2019

Domain: Deliver, Service and Support (DSS)

Managed Business Process Controls

Define and maintain appropriate business process controls to ensure that information related to and processed by in-house or outsourced business processes satisfies all relevant information control requirements. Identify the relevant information control requirements. Manage and operate adequate input, throughput and output controls (application controls) to ensure that information and information processing satisfy these requirements.


Maintain information integrity and the security of information assets handled within business processes in the enterprise or its outsourced operation.

Management Practice

DSS06.01 Align control activities embedded in business processes with

enterprise objectives.

Continually assess and monitor the execution of business process activities and related controls (based on enterprise risk), to ensure that processing controls align with business needs.

DSS06.02 Control the processing of information.

Operate the execution of the business process activities and related controls, based on enterprise risk. Ensure that information processing is valid, complete, accurate, timely and secure (i.e., reflects legitimate and authorized business use).

DSS06.03 Manage roles, responsibilities, access privileges and levels of authority.

Manage business roles, responsibilities, levels of authority and segregation of duties needed to support the business process objectives. Authorize access to all information assets related to business information processes, including those under the custody of the business, IT and third parties. This ensures that the business knows where the data are and who is handling data on its behalf.

DSS06.04 Manage errors and exceptions.

Manage business process exceptions and errors and facilitate remediation, executing defined corrective actions and escalating as necessary. This treatment of exceptions and errors provides assurance of the accuracy and integrity of the business information process.

DSS06.05 Ensure traceability and accountability for information events.

Ensure that business information can be traced to an originating business event and associated with accountable parties. This discoverability provides assurance that business information is reliable and has been processed in accordance with defined objectives.

DSS06.06 Secure information assets.

Secure information assets accessible by the business through approved methods, including information in electronic form (e.g., portable media devices, user applications and storage devices, or other methods that create new assets in any form), information in physical form (e.g., source documents or output reports) and information during transit. This benefits the business by providing end-to-end safeguarding of information.


Information security SCTY

The selection, design, justification, implementation and operation of controls and management strategies to maintain the security, confidentiality, integrity, availability, accountability and relevant compliance of information systems with legislation, regulation and relevant standards.


Security Administration SCAD

The provision of operational security management and administrative services. Typically includes the authorisation and monitoring of access to IT facilities or infrastructure, the investigation of unauthorised access and compliance with relevant legislation.