"> SugarCRM – Process-Symphony – ITSM Knowledge Orchestrators

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Tool nameSugarCRM
Value PropositionSugar provides an easy-to-use CRM interface focused on features that matter and nothing more.
SugarCRM receives the highest Net Promoter Score across all major CRM vendors.
Easy to deploy
Easily integrate with your existing IT fabric. Quickly customize to automate your unique business processes.

Do you use this tool in organisation?  We want to hear from you!  Please rate how much this tool is leveraged to support the processes in your organisation. You do not need to identify the organisation.  

Please remember. It is not about the “potential capability” of the tool. You have to rate the actual usage within your organisation

Rating Guidelines:

  • 1 or 2: only a subset of processes are supported by the tool
  • 3:  The tool supports our needs. But we start observing some limitations.
  • 4: The tool supports our current and future needs.
  • 5: The tool supports our current and future needs. Integrates well with the eco-systems of other tools.
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