| Tool name | Service Now |
| URL | https://www.servicenow.com/ |
| Value Proposition | ServiceNow started as a IT Service Management solution provider, but expanded their value proposition to include non-IT business functions like HR, Legal. ServiceNow has a strong support partner network. |
Do you use this tool in organisation? We want to hear from you! Please rate how much this tool is leveraged to support the processes in your organisation. You do not need to identify the organisation.
Please remember. It is not about the “potential capability” of the tool. You have to rate the actual usage within your organisation
Rating Guidelines:
- 1 or 2: only a subset of processes are supported by the tool
- 3: The tool supports our needs. But we start observing some limitations.
- 4: The tool supports our current and future needs.
- 5: The tool supports our current and future needs. Integrates well with the eco-systems of other tools.
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