| Tool Name | Marval |
| URL | https://www.marval.co.uk/ |
| Value Proposition | IT and service support professionals wanting to achieve operational excellence can benefit from Marval – a single-source supplier, providing value-for-money, integrated, ITIL and ISO/IEC 20000 compatible, MSM IT Service Management (ITSM), service desk and help desk software solutions, consultancy and educational services. No matter what the size and maturity of your organisation, Marval MSM ITSM software and services can help: drive down costs, do more with less; standardise and optimise the way you deliver services; drive ICT efficiency and effectiveness; keep customers better informed and satisfied; improve quality, control and accountability of your ICT support services and infrastructure. |
Do you use this tool in organisation? We want to hear from you! Please rate how much this tool is leveraged to support the processes in your organisation. You do not need to identify the organisation.
Please remember. It is not about the “potential capability” of the tool. You have to rate the actual usage within your organisation
Rating Guidelines:
- 1 or 2: only a subset of processes are supported by the tool
- 3: The tool supports our needs. But we start observing some limitations.
- 4: The tool supports our current and future needs.
- 5: The tool supports our current and future needs. Integrates well with the eco-systems of other tools.
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