|Tool Name||Ivanti Service Manager|
|Value Proposition||Ivanti Service Manager, is affordable, flexible and complete cloud-optimised ITSM solution. Automate workflows, eliminating costly manual processes while making your business more efficient, compliant, and secure. Whether you’re looking for an IT help desk / support ticket solution or need to perform more advanced ITIL service management processes, Ivanti Service Manager solution can easily scale and adapt to meet your specific business needs.|
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Please remember. It is not about the “potential capability” of the tool. You have to rate the actual usage within your organisation
- 1 or 2: only a subset of processes are supported by the tool
- 3: The tool supports our needs. But we start observing some limitations.
- 4: The tool supports our current and future needs.
- 5: The tool supports our current and future needs. Integrates well with the eco-systems of other tools.
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