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Projects Management – BAI11 (COBIT 2019)

Parent Framework: COBIT 2019

Domain: Build, Acquire and Implement

Managed Projects

Manage all projects that are initiated within the enterprise in alignment with enterprise strategy and in a coordinated way based on the standard project management approach. Initiate, plan, control and execute projects, and close with a post-implementation review.


Realize defined project outcomes and reduce the risk of unexpected delays, costs and value erosion by improving communications to and involvement of business and end users. Ensure the value and quality of project deliverables and maximize their contribution to the defined programs and investment portfolio.

Management practices

BAI11.01 Maintain a standard approach for project management.

Maintain a standard approach for project management that enables governance and management review, decision-making and delivery management activities. These activities should focus consistently on

business value and goals (i.e., requirements, risk, costs, schedule and quality targets).

BAI11.02 Start up and initiate a project.

Define and document the nature and scope of the project to confirm and develop a common understanding of project scope among stakeholders. The definition should be formally approved by the project sponsors.

BAI11.03 Manage stakeholder engagement.

Manage stakeholder engagement to ensure an active exchange of accurate, consistent and timely information that reaches all relevant stakeholders. This includes planning, identifying and engaging stakeholders and managing their expectations.

BAI11.04 Develop and maintain the project plan.

Establish and maintain a formal, approved, integrated project plan (covering business and IT resources) to guide project execution and control throughout the life of the project. The scope of projects should be clearly defined and tied to building or enhancing business capability.

BAI11.05 Manage project quality.

Prepare and execute a quality management plan, processes and practices that align with quality management standards (QMS). Describe the approach to project quality and implementation. The plan should be formally reviewed and agreed on by all parties concerned and incorporated into the integrated project plans.

BAI11.06 Manage project risk.

Eliminate or minimize specific risk associated with projects through a systematic process of planning, identifying, analysing, responding to, monitoring and controlling the areas or events with potential to cause unwanted change. Define and record any risk faced by project management.

BAI11.07 Monitor and control projects.

Measure project performance against key project performance criteria such as schedule, quality, cost and risk. Identify any deviations from expected targets. Assess the impact of deviations on the project and overall program and report results to key stakeholders.

BAI11.08 Manage project resources and work packages.

Manage project work packages by placing formal requirements on authorizing and accepting work packages and assigning and coordinating appropriate business and IT resources.

BAI11.09 Close a project or iteration.

At the end of each project, release or iteration, require the project stakeholders to ascertain whether the project, release or iteration delivered the required results in terms of capabilities and contributed as expected to program benefits. Identify and communicate any outstanding activities required to achieve planned results of the project

and/or benefits of the program. Identify and document lessons learned for future projects, releases, iterations and programs.


Project management PRMG

The management of projects, typically (but not exclusively) involving the development and implementation of business processes to meet identified business needs, acquiring and utilising the necessary resources and skills, within agreed parameters of cost, timescales, and quality. The adoption and adaptation of project management methodologies based on the context of the project and selecting appropriately from predictive (plan-driven) approaches or adaptive (iterative/agile) approaches.


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